Refund policy

Thank you for shopping with Very Dexterous.

Because our products are made-to-order just for you, we handle returns and exchanges differently than traditional retail stores. Please read our policy carefully before completing your purchase.

• No Returns for Sizing Errors: We do not accept returns, exchanges, or issue refunds if you order the wrong size, colour, variant or change your mind. Please consult our sizing charts on the product page before placing your order.
• Order Modifications: Once an order is sent to production, it cannot be edited or cancelled.

Damages and issues
We want you to love your order! Please inspect your items upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

• Eligibility: We offer free replacements or refunds only if the item arrives damaged, has a manufacturing defect, or if you received the wrong item.
• How to Report: You must contact us at info@verydexterous.com within 14 days of delivery.
• Required Evidence: Please include your order number and clear photos showing the damaged area, defect, or the wrong item received.
• Please do not mail items back to us or the return address on the package without contacting us first.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info@verydexterous.com.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@verydexterous.com.